We do not accept product exchanges or returns.

If your product is damaged during shipment, the shipping company may offer a protection against damages/non-delivery.

Check with the shipping company for more information on such items.

DHL

http://www.dhl.com/en/logistics/customs_security_and_insurance/road_freight_insurance.html

FedEx

https://www.fedex.com/en-us/customer-support.html

TENSO

http://faq.tenso.com/articles/en_US/FAQ/q13en/?q=insurance&l=en_US&fs=Search&pn=1

Click here for information on defective items