Products ordered from A!SMART will be shipped to the TENSO warehouse.
Customers can receive their products by going to the TENSO site and completing the forwarding procedures (confirming the shipment and paying the TENSO service fees).
●You must be a TENSO member to use their services.
For more information, visit the TENSO website.
https://www.tenso.com/en
To use the TENSO service, a separate fee of JPY 770 is required to ship your products from A!SMART to the TENSO warehouse.
(A flat fee of JPY 220 is required to ship products totaling JPY 5,000 or more.)
Insuring TENSO shipments
https://faq.tenso.com/articles/en_US/FAQ/q13en/?q=insurance&l=en_US&fs=Search&pn=1
You will be taken to the inquiry form.
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