- Guide
- If you fail to pick up the delivery within the time limit
If you fail to pick up the delivery within the time limit
We will not resend and refund any items that are returned to us that you didn't received from A!SMART. Please understand this in advance.
Please contact the shipping company.
Make sure to pick up your product.
We do not offer refunds on shipments left unclaimed by customers.
We reserve the right to limit use of our site for customers who repeatedly leave shipments unclaimed.
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Shipment of items
- Selecting a shipping method
- Entering your shipping information
- DHL(Shipping and Protection against damages/non-delivery premium)
- FedEx (shipping/compensation)
- TENSO(Shipping and Protection against damages/non-delivery premium)
- Customs duties
- Shipping times
- Tracking your package
- If you fail to pick up the delivery within the time limit