• Guide
  • Order changes and cancellations

Order changes and cancellations

You may not change or cancel an order for any product once it has been placed.

Additions and partial cancellations are also prohibited.

If you order multiple products at the same time, you cannot request to have them shipped separately.

 

No changes to shipping method can be made once an order is finalized.

 

Selecting a shipping method

 

Was your problem solved?

Problem not solved

You will be taken to the inquiry form.

Go back to Guide Top

Guide

An A!-ID is required to use the A!SMART service.

Please enter your A!-ID and the e-mail address you use for A!SMART below.

An e-mail with the verification code will be sent to the e-mail address you entered.

*Please adjust your e-mail reception settings to allow e-mails to be received from of the following domain: [@asmart.jp].

Copyrights Kulture Inc.

All rights reserved.