IVE

• [About advance sales]

  <Pre-order period for mail order>
  From 18:00 on Tuesday, August 6, 2024 to 23:59 on Sunday, August 18, 2024
  
  For customers who placed orders during the above period, we will begin shipping sequentially from late August 2024, and plan to complete shipping by Friday, August 23, 2024.
  
  ●If you order this item together with other "pre-order" or "reserved" items, all the products will be shipped together once the product with the latest shipping date is in stock. Items will not necessarily be shipped in the order of orders received. Shipping dates may be earlier or later depending on the number of items ordered, the payment method, the destination region, and the current stock status..
  ●If you choose "Convenience Store/Electronic Payment" as your payment method, please make your payment within the payment deadline stated in the order confirmation email. If the payment deadline is missed by even one day, we will not be able to deliver the product to you before the live event.
  ● We cannot accept any changes to your order or cancellations due to customer reasons after your order has been confirmed.
  ●We cannot accept requests for specific delivery dates or times. If you are not home on the delivery date, please follow the instructions on the delivery notice left by the courier company to receive your package. If you do not complete the receiving procedure and the courier company's storage period expires, we will not be able to deliver the product to you before the live event.
  
  *For VIP seat holders, once you enter the venue for the sound check rehearsal, you will not be able to re-enter or exit until the end of the performance. Customers wishing to purchase merchandise are advised to use the advance mail order service.
  *If a product purchased through advance mail order is defective, the exchange will be handled primarily through A! A!SMART. Please note that we cannot provide service at the venue.
  Please note that depending on when you contact us, we may not be able to replace your item before the live performance date, so please contact us as soon as possible.
  *Please note Please note that there is only a limited quantity of pre-event online sales products, If there is a surge in orders, we may close orders before the deadline.
  
  This product will also be available for purchase at the "IVE THE 1ST WORLD TOUR 'SHOW WHAT I HAVE' IN JAPAN" venues.
  (Please note that items may sell out at the venue.)